HLT21020 Certificate II in Medical Service First Response

This program has been specifically designed to equip students with the necessary knowledge and skills to deliver basic first aid in outdoor and recreational scenarios, encompassing a wide range of conditions and injuries. Through a practical, hands-on approach, students will learn how to improve patient outcomes in environments where traditional medical support may not be immediately available.

The program is tailored for individuals with backgrounds in activities such as scouting, sports training, remote adventure guiding, and wilderness first response.

This qualification is embedded into the following courses that we deliver:

Remote & Wilderness (RAW) First Responder

Level 3 Sports Trainer

Participants will demonstrate competency through a combination of training and recognition of prior learning, applying their existing experience to meet the requirements of this qualification. The program is delivered with a strong emphasis on practical application, ensuring students can confidently respond to medical emergencies in the field. It is practical by nature with hands on workshops and adrenaline pumping scenarios designed to put your skills to the test.

Course duration:

7 days face to face (including 2 night sessions- Day 2 & 4) plus;

Completion of online learning

*Students have a maximum of 6 months to complete all requirements

The following units of competency are included:

Core Units

Elective Units

*Category 5 Emergency Care delivers nationally recognised training on behalf of Allens Training Pty Ltd RTO 90909

Entry Requirements

An individual undertaking this qualification with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

Satisfactorily complete a language, numeracy and literacy assessment prior to or on course commencement to assess capacity to meet the LLN requirements of this course
Physical capability to be able to meet the demands of the practical demonstration skills
Protective slip resistant footwear/safety shoes must be provided by the student and worn during the practical sessions and assessment
Unique Student Identifier USI

Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

Pre-requisites and Co-requisites

There are no pre-requisites of co-requisites for this qualification.

Course Outcomes & Pathways

After successful completion of the program students will be awarded a Nationally Recognised Qualification for HLT21020 Certificate II in Medical Service First Response.

Units included in this qualification may provide credit towards a range of other health-related qualifications at Certificate II level and above, allowing students to continue with their Medical Service First Response knowledge and training and move into more advanced first aid/response training as a natural progression.

Students who successfully completed this qualification may be eligible for entry into further study such as: HLT31120 Certificate III in Non-Emergency Patient Transport, or HLT31220 Certificate III in Basic Health Care.

Cost- $1495/person (discounts for group bookings are available)

Frequently Asked Questions (FAQs) – HLT21020 Certificate II in Medical Service First Response

1. What is the HLT21020 Certificate II in Medical Service First Response?

The HLT21020 Certificate II in Medical Service First Response is a nationally recognised qualification designed to develop the skills and knowledge required to provide an initial emergency medical response in pre-hospital or out-of-hospital environments until more advanced medical assistance arrives.

2. Who is this course suitable for?

This course is ideal for individuals who:

Work or volunteer in environments where medical emergencies may occur
Are first responders, security officers, event medics, or workplace safety personnel
Want to build foundational pre-hospital care skills for entry into health, emergency, or rescue roles

3. What kind of jobs can I get with this qualification?

Graduates may pursue employment or volunteer roles such as:

First Responder
Emergency Medical First Responder (non-ambulance)
Event Medic / Event First Aid Officer
Workplace First Aid Officer
Emergency Response Team Member

This qualification also serves as a pathway towards higher qualifications such as HLT41120 Certificate IV in Health Care (Ambulance) or other health-related qualifications.

4. What will I learn in this course?

You’ll gain practical and theoretical skills to:

Assess and manage medical emergencies
Provide basic life support (CPR, airway, bleeding, shock)
Operate basic medical response equipment (oxygen, AEDs, stretchers, etc.)
Communicate effectively in emergency and health environments
Work safely within legal and ethical frameworks
Document and hand over patient information to advanced care providers

5. Are there any entry requirements?

There are no formal entry requirements. However, students must:

Be at least 16 years old (18 in some workplaces)
Have basic English literacy and numeracy skills
Be physically fit enough to perform simulated emergency response activities
Hold a current National Police Check and/or Working with Children Check (if required for placement or events)

6. How long does the course take to complete?

The course typically takes 1-2 months to complete in full but can take up to 6 months

Your completion time may vary based on prior experience or training.

7. What are the study options?

The course includes a range of training strategies:

Face-to-face workshops in simulated emergency environments
Blended learning, combining online theory with hands-on practical sessions
Workplace-based training, for those employed in relevant emergency or industrial settings

8. Is there a practical placement requirement?

While formal work placement hours are not mandatory for this qualification, students must demonstrate competence through practical assessment scenarios that simulate real-world emergency situations.
Some providers may offer optional supervised event placements to gain additional experience.

9. What kind of assessments are used?

Assessment methods may include:

Practical demonstrations and simulated emergency responses
Written and online knowledge assessments
Role plays and case studies
Verbal questioning
Logbooks or third-party observation (where applicable)

10. Do I need to hold a First Aid Certificate before enrolling?

No, but holding a current HLTAID011 Provide First Aid or HLTAID014 Provide Advanced First Aid certificate is beneficial.
Many units within the qualification align with or build upon these competencies.

11. Can I get Recognition of Prior Learning (RPL)?

Yes. Students with previous first aid, emergency response, or health care experience may be eligible for RPL or Credit Transfer.
Evidence such as certificates, employment history, or logbooks will be required.

12. What qualification will I receive?

Upon successful completion, you will receive a HLT21020 Certificate II in Medical Service First Response, a nationally recognised qualification under the Australian Qualifications Framework (AQF).

13. What pathways can I take after completing this qualification?

Graduates may continue their studies with: