The Certificate III in Non-Emergency Patient Transport equips individuals with the necessary skills and knowledge to perform patient transport duties effectively. The course covers key topics such as patient assessment, basic anatomy and physiology, infection control, medical terminology, and safe manual handling techniques. Delivered through a practical, hands-on approach, the program ensures students gain real-world experience and are well-prepared to meet industry standards. This program is ideal for those already working in the healthcare sector, seeking to enter the field of patient transport. Completing this nationally accredited Certificate III course will allow you to confidently apply for entry-level jobs in the private sector, including roles such as Private Hospital Transport Officer, Patient Transport Officer (PTO), Ambulance Attendant, Ambulance Officer, and Community Ambulance Volunteer.

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Course duration:

Expected min duration (months)6

Expected max duration(months)12

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The following units of competency are included:

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Core Units

• CHCDIV001 - Work with diverse people

• HLTWHS006 - Manage personal stressors in the work environment

• HLTOUT010 - Communicate in complex situations to support health care

• HLTWHS002 - Follow safe work practices for direct client care

• HLTWHS005 - Conduct manual tasks safely

• BSBMED301 - Interpret and apply medical terminology appropriately

• HLTINF006 - Apply basic principles and practices of infection prevention and control

• HLTAAP001 - Recognise healthy body systems

• HLTOUT001 - Implement safe access and egress

• HLTOUT007 - Transport non-emergency patients under operational conditions

• HLTAID011 - Provide First Aid

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Elective Units​

• HLTAID014 - Provide Advanced First Aid

• HLTAID015 - Provide advanced resuscitation and oxygen therapy

 

*Category 5 Emergency Care delivers nationally recognised training on behalf of Allens Training Pty Ltd RTO 90909

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Entry Requirements

An individual undertaking this qualification with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

• Students must hold an open/ unrestricted Australian driver’s license

• Satisfactorily complete a language, numeracy and literacy assessment prior to or on course commencement to assess capacity to meet the LLN requirements of this course

• Physical capability to be able to meet the demands of the practical demonstration skills

• Protective slip resistant footwear/safety shoes must be provided by the student and worn during the practical sessions and assessment

• Unique Student Identifier USI

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

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Pre-requisites and Co-requisites

There are no pre-requisites of co-requisites for this qualification.

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Course Outcomes & Pathways

After successful completion of the program students will be awarded a Nationally Recognised Qualification for HLT31120 Certificate III in Non-Emergency Patient Transport.

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Cost- $2995 (Payment plans are available)

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Frequently Asked Questions (FAQs) – HLT31120 Certificate III in Non-Emergency Patient Transport

 

1. What is the HLT31120 Certificate III in Non-Emergency Patient Transport?

The HLT31120 Certificate III in Non-Emergency Patient Transport is a nationally recognised qualification that prepares students to provide safe and effective transportation for patients who require care and monitoring during transit, but who are not in an emergency situation.

It equips learners with the skills to work as part of a health care transport team, delivering professional, patient-focused care across community and clinical settings.

2. Who is this course suitable for?

This qualification is ideal for individuals who:

• Want to begin a career in non-emergency ambulance transport or patient care

• Are transitioning from other health, community, or emergency roles

• Are interested in working as part of a patient transport service or private ambulance organisation

3. What kind of jobs can I get with this qualification?

Graduates may find employment in roles such as:

• Non-Emergency Patient Transport Officer (NEPT)

• Patient Transport Attendant

• Community Care Transport Officer

• Health Transport Support Worker

• Ambulance Transport Officer (Non-Emergency)

4. What will I learn in this course?

You’ll develop the knowledge and skills to:

• Transport patients safely and comfortably between facilities or homes

• Assess and monitor patient health and wellbeing during transit

• Operate patient transport vehicles and equipment safely

• Communicate effectively with patients and healthcare staff

• Manage infection control and safety procedures

• Respond appropriately to health changes or basic emergencies en route

5. Are there any entry requirements?

There are no formal academic entry requirements. However, students must:

• Be at least 18 years of age (due to licensing and driving requirements)

• Hold a current Australian driver’s licence (full or provisional)

• Have sound English literacy and numeracy skills

• Meet the medical and physical fitness requirements of the role (including manual handling)

• Hold a current National Police Check, Working with Children Check, and First Aid certificate (HLTAID011)

6. How long does the course take to complete?

Course duration generally ranges from 6 to 12 months, depending on study commitment

7. What are the study options?

This qualification is delivered by a range of training strategies:

• Face-to-face training with practical simulation workshops

• Blended delivery combining online theory and practical sessions

• Workplace-based learning for those already employed in patient transport or healthcare

8. Is there a work placement component?

Yes. Students must complete a minimum of 80–120 hours of practical work placement in an approved non-emergency patient transport or healthcare setting.
This provides real-world experience and ensures competency in patient handling, communication, and vehicle operations.

9. What kind of assessments will I need to complete?

Assessment tasks include:

• Practical demonstrations and simulations

• Written and online knowledge assessments

• Workplace or placement observation

• Case studies and role plays

• Logbooks and supervisor reports

10. Do I need to organise my own placement?

Category 5 can assist in arranging placements with suitable partners.
Students already working in a relevant role (such as patient transport, health care, or support services) may be able to use their workplace to complete placement hours.

11. Can I apply for Recognition of Prior Learning (RPL)?

Yes. If you have previous experience in health care, first response, or patient transport, you may be eligible for RPL or Credit Transfer.
Supporting evidence such as qualifications, logbooks, or work references will be required.

12. What qualification will I receive?

Upon successful completion, you will receive the HLT31120 Certificate III in Non-Emergency Patient Transport, a nationally recognised qualification under the Australian Qualifications Framework (AQF).

13. What are my career or study pathways after this course?

After completing this qualification, students may progress to:

• HLT41120 Certificate IV in Health Care (Ambulance)

• HLT31220 Certificate III in Basic Health Care

• Diploma of Paramedical Science

• Further studies in nursing, paramedicine, or emergency health care

14. How much does the course cost?

The course costs $2995- Payment plans are available

15. What support is available during my training?

Students will have access to:

• Experienced trainers from paramedic and healthcare backgrounds

• One-on-one academic and practical support

• Placement coordination assistance

• Online learning resources and student support services